takabos Privacy Policy
Your personal information is completely safe with us. This policy transparently explains how takabos collects, uses, and protects your data.
Introduction and Scope
1 General Introduction
takabos ("we", "our") is an online gaming platform operating in Bangladesh. This privacy policy explains what information we collect, how it is used, and what your rights are. By using the takabos website and services, you are considered to have given your consent to this privacy policy.
This policy applies only to the takabos platform itself. For third-party websites or services, their own privacy policies apply. We encourage you to read this document carefully.
2 Scope of This Policy
This privacy policy applies to the following:
- All active and inactive account holders registered on the takabos platform.
- Any person who has visited or is visiting our website.
- Any person who has contacted us via live chat or email.
- Any person who has used any of our gaming services.
What Information Is Collected
3 Information Provided Directly
When you create an account on takabos or use our services, we may collect the following information:
- Full name and username.
- Email address and mobile number.
- Date of birth (for age verification).
- National ID card or passport details (for identity verification).
- Financial transaction details such as bKash, Nagad, or Rocket account numbers.
- Address and postal code.
4 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device identifier information.
- Browser type and version.
- Operating system information.
- Page visit logs and session duration.
- Information obtained through cookies and similar tracking technologies.
- Referrer URL and click path.
Purpose of Data Use
5 How We Use Your Information
takabos uses your personal information only for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To process gaming services, financial transactions, and bonuses.
- Customer Support: To resolve your inquiries and complaints.
- Security and Fraud Prevention: To keep the platform protected from unauthorized access and fraud.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: To enhance the platform's experience and functionality.
- Promotional Communications: To send offers and updates based solely on your consent.
6 Use of Information for Responsible Gaming
takabos monitors your gaming behavior to ensure responsible gaming. If a risk of excessive gambling is identified, we may provide you with support. Information collected for this purpose is used solely for your protection. For more details, visit our Responsible Gaming page.
Information Sharing and Disclosure
7 Sharing Information with Third Parties
takabos does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfers.
- Technology Partners: Our technology service providers who operate the platform, working under strict confidentiality agreements.
- Game Providers: With game developers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft, only for the purpose of operating games.
- Legal Authorities: In the case of a court order or legal obligation.
- Fraud Prevention Agencies: To prevent fraud and money laundering.
8 International Data Transfers
Your information may be transferred outside Bangladesh where necessary for the provision of our services. In such cases, we ensure that appropriate data protection measures are in place in the receiving country. Third parties are contractually bound to meet our defined privacy standards.
Cookies and Tracking Technologies
9 About Cookie Use
Various types of cookies are used on the takabos platform. Cookies are small data files stored in your browser that improve your user experience.
- Essential Cookies: Required to maintain login sessions and keep the platform secure.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: For monitoring and improving platform usage.
- Security Cookies: Used to detect fraudulent activity.
You can control cookies from your browser settings, but disabling cookies may cause some services to not work properly.
Data Protection Measures
10 Technical Security
takabos uses advanced technology to keep your personal and financial information secure:
- All data transmissions are secured with SSL (Secure Socket Layer) encryption.
- Stored data is protected through 256-bit AES encryption.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems are active.
- Two-Factor Authentication is optionally available.
11 Organizational Security
Alongside technical measures, we ensure data protection at the institutional level as well:
- Only authorized staff can access user information.
- All staff are bound by confidentiality agreements.
- Regular staff training on data protection is conducted.
- A rapid response plan is in place for data breach incidents.
- Security standards of third-party service providers are regularly reviewed.
12 Steps in Case of a Data Breach
If there is any reason to suspect that the security of your personal information has been compromised, takabos will take swift action. We will notify affected users by email as quickly as reasonably possible and take appropriate corrective measures.
Your Rights and Choices
13 Your Rights Regarding Personal Information
As a takabos user, you have the following rights:
- Right of Access: You can find out at any time what information we are storing about you.
- Right to Rectification: You can request that incorrect or incomplete information be corrected.
- Right to Erasure: Subject to meeting certain conditions, you can request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be limited.
- Right to Portability: You can request your information in a structured and readable format.
- Right to Object: You can object to marketing communications at any time.
- Right to Withdraw Consent: You can withdraw consent from any processing that is carried out on the basis of consent.
14 How to Exercise Your Rights
To exercise the above rights, contact us via our 24/7 live chat or by email. We will respond to your request within a reasonable time. You may be asked to provide additional information for identity verification.
Please note that some requests may not be fully fulfillable due to legal obligations or our legitimate interests. In such cases, we will explain the reason to you.
Data Retention Period
15 How Long Information Is Kept
takabos does not retain your information beyond what is necessary. Data retention periods are as follows:
- Active Account Data: Retained for as long as the account remains active.
- Closed Account Data: May be retained for a specified period after account closure to meet legal and regulatory obligations.
- Financial Transaction Records: Retained long-term as required by law.
- Support Communication Records: Retained for a specified period to ensure service quality.
- Cookie and Browsing Data: Automatically deleted at the end of a session or after a set period.
16 Information of Minors
takabos is operated for persons aged 21 and above only. We do not knowingly collect personal information from minors. If we confirm that a minor has registered, that account will be cancelled and the collected information will be deleted.
The age verification process is an integral part of our platform. If a parent suspects their child is using our platform, please contact us immediately.
Policy Changes and Contact
17 Changes to the Privacy Policy
takabos may update this privacy policy from time to time. In the event of significant changes, we will notify you by email or through a notification on the platform.
The "Last Updated" date will be noted at the top of each revised policy. Continued use of the platform after changes will be taken to mean that you have agreed to the new policy.
We advise you to visit this page regularly and stay informed about any changes.
18Contact Us
For any questions or concerns regarding the privacy policy, please contact us:
19 Related Pages
Alongside our privacy policy, you may also be interested in reading the following pages:
- Terms and Conditions — Terms and rules for using our services.
- Responsible Gaming — Safe and healthy gaming habits.
- About Us — Introduction and mission of takabos.
- FAQ — Answers to common questions.